Eric (We Install)

Eric' was a sales representative for Superior Solar. He was a dweeby-looking guy dressed in a company uniform consisting of khakis and a blue polo shirt with a company logo on the left breast. In addition, he had an plastic ID badge on a lanyard around his neck and a clipboard in his hand.

One evening Eric was going door-to-door in a neighbourhood where an installation crew were working. He rang a door and a man answered. Eric went into his sales pitch stating that with a tech crew in the neighborhood, he could offer various solar systems at a very attractive discount. The man, after checking with his wife, confirmed they could use a new system and invited him in.

Eric was led into the dinning-room and spread out some pictures of systems and a price list on the table. The man was interested in one system and his wife confirmed they could afford it. When asked when Superior Solar could install it, Eric replied since there was crew in the area, they could start the following morning and if it was a straightforward job, they could finish by that afternoon. He then asked if he could go up onto the roof to check out the current installation and get a better idea what the tech crew would need to do. The man and his wife agreed to this.